Thanks for choosing David Energy

We're here to help with your new batteries.

Email: support@davidenergy.com

Phone: (347) 771-8233

Hours: M-F 9am-6pm EST

Overview

About David Energy and your batteries

David Energy’s Beat the Utility Plan lowers electricity bills for New York City businesses using no cost, plug-in batteries. We install batteries at your location, charge when energy is cheap, and discharge when it’s not. The batteries reduce our costs, and we pass on savings to lower your bills.

David Energy supplies, monitors, and manages electricity for hundreds of businesses across New York to lower their bills. Our mission is to run the grid on 100% clean energy.

Specifications

Battery Quick Facts

Manufacturer and model: EcoFlow STREAM Ultra

Weight: 50.9 pounds

Dimensions: 10”w x 11”d x 18”h

Chemistry: Lithium Iron Phosphate

Energy storage: 1.92 kWh

Maximum discharge power: 800 watts

Phase: Single and three phase

UL certification: 1741, 9540

Voltage: 120V

Battery Safety

Safety is our top priority

• Certification: Tested and certified for Underwriters Laboratories standards 1741 (Interconnecting Distributed Energy Resources) and 9540 (Energy Storage Systems).
• Chemistry: Utilize a stable, safe battery chemistry.
• Expertise: Our licensed electricians oversee every installation.
• Durability: Batteries designed for high durability and a 16-year life expectancy.

Note: Batteries may feel warm during normal operation; this is a standard part of their function.

In the unlikely event you experience any battery issues or have any concerns, please contact us immediately.

Manufacturer safety directions:

1. Do not put fingers or hands into the battery.
2. Do not expose the battery to direct sunlight, rain, and snow.
3. Do not subject the battery to severe impacts, vibrations, or drops to prevent physical damage.
4. Do not drag, squeeze, step on the battery, or throw it into a fire.
5. Do not use any damaged cords or cables with the battery.
6. Do not damage, deface, or remove any labels on the battery.
7. Do not disassemble, repair, or modify the battery by yourself.
8. Do not clean the battery with flammable or toxic solvents. Wipe it with a dry soft cloth.
9. Do not place heavy objects (>90lbs) on the battery.

Basic Operations

Maintenance

David Energy owns and maintains batteries at no cost to you. Once installed, David Energy manages and controls the batteries remotely to help reduce your electric bills. We do all the work so you can focus on running your business.

Wifi

The batteries require internet connection using wifi in order for David Energy to manage battery operations.

Note: if you change your wifi password, David Energy will need to visit your location to reboot your battery.

Cleaning

If desired, use a soft, dry cloth to wipe the product cover.

Main power button

1. Power On: Press and hold the button for 2 seconds to turn on the device.
2. Power Off: Press and hold the button for 2 seconds to turn off the device. If solar or grid power is present, disconnect the cables before powering off.

Battery LED indicator status

1. Section of the bar blinking: indicates the device is charging.
2. Light moving up and down: indicates the device is upgrading its firmware.
3. Entire bar blinking consistently: indicates the device has a fault. Reach out to David Energy for assistance.

FAQs

• How do I know when my battery is charging and if it’s charging at the right times?
  Our battery software optimizes when to charge during the day after learning about your energy patterns and we work to ensure it runs smoothly in the background so you can focus on your business.

• What if the wifi goes down?
  We understand that sometimes your wifi provider will have an outage. Usually, the connection resolves itself as we attempt to reconnect several times on our side. If we are unable to reconnect, we will reach out to make sure the batteries are connected and performing as intended. If we have consistent wifi issues, this could impact your savings and we would want to work with you to address this.

• What if my battery shuts off? Who is responsible for troubleshooting?
  The David Energy team is responsible for monitoring and optimizing your batteries. If, for some reason the batteries are not performing as intended, we’ll work with you to make it right.

• What happens if I don’t want the installed battery anymore?
  We simply unplug the battery and remove it from your site free of charge.

• What is the expected life of the batteries? Do they get recycled?
  The plug-in batteries have an expected life of 16+ years and we use them throughout this timeline. We recycle the batteries afterwards.

• How sustainable are the batteries in terms of materials?
  Lithium Iron Phosphate (LFP) does not contain rare earth metals which are more likely to come from conflict regions. LFP batteries are composed of abundant, non-rare materials including iron, phosphorus, lithium, aluminum, and graphite.